Wednesday, February 12, 2014

Customer experience is the most exciting opportunity for marketers

Customer experience represents the single most exciting opportunity for businesses this year, according to our 2014 Digital Trends Briefing. 
Mobile comes a close second, and this forms a big part of providing an excellent customer experience as more and more people access sites and services on their phones. 
This infographic presents some of the key findings from our Trends Briefing, which is based on a survey of more than 2,500 marketers. 

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