Two thirds of marketers (67%) think that ROI does not require a financial result, according to Fournaise Marketing Group.
1,200 top-level management and marketing executives were surveyed, with the majority failing to understand ROI.
ROI KPIs:
- 64% said they used brand awareness as their main KPI.
- 58% included 'Likes', tweets, clicks and/or CTR in their top five marketing ROI KPIs.
- Almost one third (31%) were simply measuring audience reach and believed this represented ROI.
63% of marketers did not include any financial outcome when reporting to management.
For more stats, check out the Econsultancy Marketing Budgets Survey.
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