Something delivered at right time doesn't have to be created in real time
It’s time for the conversation about real-time marketing to move on. It’s not that the conversation is over. Rather, it’s that real-time marketing needs to evolve into something bigger and more important than simply sending out catchy posts timed to news events.
That’s the upshot of a series of interviews we conducted with brand and agency executives for a new eMarketer report, “The Evolution of Real-Time Marketing: What Marketers Are Thinking—and Doing—Now.” Their viewpoints provide a snapshot of the current state of real-time marketing and how companies can expand their thinking about this important topic. The definition of “real-time marketing” is changing. Many now refer to it as “right-time marketing.” The difference is subtle, but important: Something delivered at the right time doesn’t necessarily have to be created in real time. Even if it was developed days or weeks before, if it is delivered at the optimal moment, it feels real time.