Tuesday, December 15, 2015

How to optimize customer loyalty

Some of the key points to optimize Customer Loyalty

1. Make them pay

2. Real-time relevance

3. Build better dialogues

4. Points 2.0

5. Beyond the call of duty

In conclusion
In the past we may have just chosen only one of these paths, but a single path does not reflect the whole relationship or the entirety of a customer’s experience with a brand.
These strategies need to be increasingly applied in combination to construct more personalized propositions. Ultimately this will ensure that every customer feels individually recognized, valued, and special.

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